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µ¿½ÃÁ¢¼ÓÀÚ: 0151 |
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ÀÛ¼ºÀÏ : 13/11/11
2014 ¼ö´É ¿Ü±¹¾î ¿µ¿ª(AÇü) 27¹ø Çؼ³
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Á¶È¸ : 4,624
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2014-27.hwp (61.5K) |
2014³â ¼ö´É ¿Ü±¹¾î ¿µ¿ª 27¹ø Á¤´ä ¹× Çؼ³ - ¼Õ¹ü½Ä
27. ´ÙÀ½ ±ÛÀÇ ¹ØÁ٠ģ ºÎºÐ Áß ¾î¹ý»ó Ʋ¸° °ÍÀº? [3Á¡.]
I hope you remember our discussion last Monday about the servicing of the washing machine ¨çsupplied to us three months ago. I regret to say the machine is no longer working. As we agreed during the meeting, please send a service engineer as soon as possible to repair it. The product warranty says ¨è that you provide spare parts and materials for free, but charge for the engineer¡¯s labor. This sounds ¨é unfair. I believe the machine¡¯ failure is caused by a manufacturing defect. Initially, it made a lot of noise, and later, it stopped ¨êto operate entirely. As it is wholly the company¡¯ responsibility to correct the defect, I hope you will not make us ¨ë pay for the labor component of its repair.
1. ³»¿ëÇ®ÀÌ
¨ê ¹®¸Æ»ó ¡®ÀÛµ¿À» ¸ØÃß´Ù¡¯ÀÇ Àǹ̰¡ µÇ¾î¾ß ÇϹǷΠto operate¸¦ operatingÀ¸·Î ¹Ù²Ù¾î¾ß ÇÑ´Ù. stopped to operate´Â ¡®ÀÛµ¿Çϱâ À§ÇØ ¸ØÃß´Ù¡¯·Î Çؼ®µÈ´Ù. ¨ç¼ö½ÄÀ» ¹Þ´Â ¸í»ç(the washing machine)°¡ ºÐ»ç°¡ ³ªÅ¸³»´Â µ¿ÀÛÀÇ ÇàÀ§ÀÚ·Î Çؼ®µÇ¹Ç·Î °ú°ÅºÐ»ç supplied´Â ÀûÀýÇÔ. ¨èthatÀº µ¿»ç saysÀÇ ¸ñÀû¾îÀÎ ¸í»çÀýÀ» À̲ô´Â Á¢¼Ó»çÀ̹ǷΠÀûÀýÇÔ. ¨ésounds´Â ÁÖ¾îÀÇ º¸Ãæ¾î¸¦ ÇÊ¿ä·Î ÇÏ´Â µ¿»çÀε¥, ÁÖ¾îÀÇ º¸Ãæ¾î´Â Çü¿ë»ç°¡ »ç¿ë µÇ¹Ç·Î unfair´Â ÀûÀýÇÔ. ¨ëmake´Â »ç¿ªµ¿»ç·Î ¸ñÀû¾îÀÇ º¸Ãæ¾î¸¦ ÇÊ¿ä·Î ÇÏ´Â µ¿»çÀÌ´Ù. us°¡ payÀÇ ÇàÀ§ÀÚ·Î Çؼ®µÇ¹Ç·Î ¿øÇüºÎÁ¤»ç¸¦ ¸ñÀû¾îÀÇ º¸Ãæ¾î·Î »ç¿ëÇÑ °ÍÀº ÀûÀýÇÔ.
2. ±¸¹®Çؼ³
¨ç [I hope (that) you remember our discussion last Monday about the servicing of the washing machine ¨çsupplied to us three months ago] ¡Øthe servicing of the washing machine (which was) supplied to us: ¿ì¸®¿¡°Ô °ø±ÞµÈ ¼¼Å¹±â ¼ºñ½º ¢Ñ3°³¿ù Àü¿¡ ¿ì¸®¿¡°Ô °ø±ÞµÈ ¼¼Å¹±âÀÇ ¼ºñ½º¿¡ ´ëÇØ Áö³ ¿ù¿äÀÏ¿¡ ÀÖ¾ú´ø ¿ì¸®ÀÇ ³íÀǸ¦ ±â¾ïÇÏ°í Àֱ⸦ ¹Ù¶ø´Ï´Ù.
¨è [I regret to say (that) the machine is no longer working. As we agreed during the meeting, please send a service engineer (as soon as possible) to repair it.] ¡Øregret + ing:°ú°ÅÀÇ ÀÏ¿¡ ´ëÇÑ À¯°¨, ÈÄȸ, regret + to:¹Ì·¡¿¡ ÇؾßÇÒ ÀÏ¿¡ ´ëÇÑ À¯°¨, ƯÁ¤ÇÑ ÀÏ¿¡ ´ëÇÑ ¾ÈŸ±î¿ò. ¡ØI regret to say (that): thatÀÌÇϸ¦ ¸»ÇÏ°Ô µÇ¾î À¯°¨ÀÔ´Ï´Ù. ¡Øthe machine is no longer working: ±â°è°¡ ´õ ÀÌ»ó ÀÛµ¿ÇÏÁö ¾Ê´Â´Ù.(work:ÀÛµ¿ÇÏ´Ù) ¡ØAs we agreed during the meeting: ¿ì¸®°¡ ¸¸³µÀ» ¶§ ÇÕÀÇÇÑ °Íó·³ ¡Øas soon as possible:°¡´ÉÇÑ »¡¸® ¡Øto repair itÀº a service engineer¸¦ ¼ö½ÄÇÏ´Â Çü¿ë»çÀû ¿ë¹ý ¢Ñ±× ±â°è°¡ ´õ ÀÌ»ó ÀÛµ¿ÇÏÁö ¾Ê´Â´Ù´Â »ç½ÇÀ» ¸»ÇÏ°Ô µÇ¾î À¯°¨ÀÔ´Ï´Ù. ¸¸³µÀ» ¶§ ÇÕÀÇÇÑ ¹Ù¿Í °°ÀÌ °¡´ÉÇÑ ÇÑ »¡¸® ±×°ÍÀ» ¼ö¸® ÇÒ ¼ºñ½º ±â»ç¸¦ º¸³» Áֽñ⠹ٶø´Ï ´Ù.
¨é [The product warranty says ¨è that you provide spare parts and materials for free, but charge for the engineer¡¯s labor. This sounds ¨é unfair.] ¡ØThe product warranty:Á¦Ç° º¸Áõ¼ ¡ØthatÀº µ¿»ç saysÀÇ ¸ñÀû¾îÀÎ ¸í»çÀýÀ» À̲ô´Â Á¢¼Ó»ç ¿ªÇÒÀ» ÇÏ°í ÀÖÀ½. ¡Øspare parts and materials:¿©ºÐÀÇ ºÎÇ°°ú Àç·áµé(spare:¿©ºÐÀÇ, Àý¾àÇÏ´Ù) ¡Øfor free:°øÂ¥·Î(free of charge, for nothing) ¡Øcharge for:~¿¡ ´ëÇÑ ¿ä±ÝÀ» û±¸ÇÏ´Ù. ¡Øthe engineer¡¯s labor:±â»çÀÇ ³ëµ¿ ¡ØThis sounds ¨éunfair:ÀÌ°ÍÀº ºÎ´çÇÑ °Í °°´Ù.(sound, feel, taste, smell, look +Çü¿ë»ç) ¢ÑÁ¦Ç° º¸Áõ¼¿¡´Â ±Í»ç¿¡¼ ¿©ºÐÀÇ ºÎÇ°°ú Àç·áµéÀº ¹«·á·Î Á¦°øÇÏÁö¸¸, ±â»çÀÇ ³ëµ¿¿¡ ´ëÇؼ´Â ºñ¿ëÀ» ºÎ°úÇÑ´Ù°í µÇ¾î ÀÖ½À´Ï´Ù. ÀÌ°ÍÀº ºÎ´çÇÑ °Í °°½À´Ï´Ù.
¨ê [I believe (that) the machine¡¯ failure is caused by a manufacturing defect] ¡Øbe caused by: ~¿¡ ÀÇÇØ ¾ß±âµÇ´Ù. ÀϾ´Ù. ¡Øa manufacturing defect:Á¦Á¶ÀûÀÎ °áÇÔ(»ý»ê°áÇÔ) ¢ÑÀú´Â ±â°èÀÇ °íÀåÀÌ »ý»ê °áÇÔ¿¡ ÀÇÇØ ¹ß»ýÇÑ °ÍÀ̶ó°í ¹Ï½À´Ï´Ù.
¨ë [Initially, it made a lot of noise, and later, it stopped ¨êto operate entirely.] ¡Ø Initially:óÀ½¿¡´Â, óÀ½ºÎÅÍ(initiate:½ÃÀÛÇÏ´Ù, initial:óÀ½ÀÇ, ½ÃÀÛÀÇ) ¡Ømade a lot of noise:¸¹Àº ¼ÒÀ½À» ³»´Ù. ¡Øit stopped operating. (stop ~ing: ~ÇÏ´Â °ÍÀ» ¸ØÃß´Ù, stop to~: ~Çϱâ À§ÇØ ¸ØÃß´Ù.) ¹®¸Æ»ó ¡®ÀÛµ¿À» ¸ØÃß´Ù¡¯ÀÇ Àǹ̰¡ µÇ¾î¾ß ÇϹǷΠto operate¸¦ operatingÀ¸·Î ¹Ù²Ù¾î¾ß ÇÔ. ¢ÑóÀ½ºÎÅÍ ±×°ÍÀº ¸¹Àº ¼ÒÀ½À» ³ÂÀ¸¸ç, ³ªÁß¿¡ ±×°ÍÀº ¿ÏÀüÈ÷ ÀÛµ¿À» ¸ØÃß¾ú½À´Ï´Ù.
¨ì [As it is wholly the company¡¯ responsibility to correct the defect, I hope (that) you will not make us ¨ëpay for the labor component of its repair] ¡Øit:°¡ÁÖ¾î/to~:ÁøÁÖ¾î ¡Øthe company¡¯ responsibility:ȸ»çÀÇ Ã¥ÀÓ ¡Øto correct the defect:°áÇÔÀ» °íÃÄÁÖ´Â °ÍÀº(ÁøÁÖ¾î) ¡Ø»ç¿ªµ¿»ç(make)+¸ñÀû¾î+µ¿»ç¿øÇü(us°¡ payÀÇ ÇàÀ§ÀÚ·Î Çؼ®µÇ¹Ç·Î ¿øÇüºÎÁ¤»ç¸¦ ¸ñÀû¾îÀÇ º¸Ãæ¾î·Î »ç¿ëÇÑ °ÍÀº ÀûÀýÇÔ.) ¡Øpay for: ~´ëÇÑ °ªÀ» ÁöºÒÇÏ´Ù. ¡Øthe labor component of its repair:±× ¼ö¸®¿¡ ´ëÇÑ ³ëµ¿·Â ºÎºÐ(component:ºÎºÐ, ±¸¼º ¿ä¼Ò) ¢Ñ°áÇÔÀ» °íÃÄ ÁÖ´Â °ÍÀº ÀüÀûÀ¸·Î ȸ»çÀÇ Ã¥ÀÓÀ̹ǷÎ, ¼ö¸®ÀÇ ³ëµ¿·Â ºÎºÐ¿¡ ´ëÇؼµµ ±× ºñ¿ëÀ» ¿ì¸®¿¡°Ô ÁöºÒÇÏ°Ô ÇÏÁö ¸¶½Ã±â¸¦ ¹Ù¶ø´Ï´Ù.
3. ´Ü¾îÁ¤¸®
*servicing:¼ö¸®, Á¤ºñ *warranty:º¸Áõ¼, ´ãº¸ *spare:¿©ºÐÀÇ *manufacture:Á¦Á¶ ÇÏ´Ù *defect:°áÇÔ, °áÁ¡ *entirely:¿ÏÀüÈ÷, ¾ÆÁÖ *wholly:ÀüÀûÀ¸·Î, ¿ÏÀüÈ÷ *component:ºÎºÐ, ±¸¼º ¿ä¼Ò
4. Àü¹®Çؼ®
3°³¿ù Àü¿¡ ¿ì¸®¿¡°Ô °ø±ÞµÈ ¼¼Å¹±âÀÇ ¼ºñ½º¿¡ ´ëÇØ Áö³ ¿ù¿äÀÏ¿¡ ÀÖ¾ú´ø ¿ì¸®ÀÇ ³íÀǸ¦ ±â¾ïÇÏ°í Àֱ⸦ ¹Ù¶ø´Ï´Ù. ±× ±â°è°¡ ´õ ÀÌ»ó ÀÛµ¿ÇÏÁö ¾Ê´Â´Ù´Â »ç½ÇÀ» ¸»ÇÏ°Ô µÇ¾î À¯°¨ÀÔ´Ï´Ù. ¸¸³µÀ» ¶§ ÇÕÀÇÇÑ ¹Ù¿Í °°ÀÌ °¡´ÉÇÑ ÇÑ »¡¸® ±×°ÍÀ» ¼ö¸® ÇÒ ¼ºñ½º ±â»ç¸¦ º¸³» Áֽñ⠹ٶø´Ï´Ù. Á¦Ç° º¸Áõ¼¿¡´Â ±Í»ç¿¡¼ ¿©ºÐÀÇ ºÎÇ°°ú Àç·áµéÀº ¹«·á·Î Á¦°øÇÏÁö¸¸, ±â»çÀÇ ³ëµ¿¿¡ ´ëÇؼ´Â ºñ¿ëÀ» ºÎ°úÇÑ´Ù°í µÇ¾î ÀÖ½À´Ï´Ù. ÀÌ°ÍÀº ºÎ´çÇÑ °Í °°½À´Ï´Ù. Àú´Â ±â°èÀÇ °íÀåÀÌ »ý»ê °áÇÔ¿¡ ÀÇÇØ ¹ß»ýÇÑ °ÍÀ̶ó°í ¹Ï½À´Ï´Ù. óÀ½ºÎÅÍ ±×°ÍÀº ¸¹Àº ¼ÒÀ½À» ³ÂÀ¸¸ç, ³ªÁß¿¡ ±×°ÍÀº ¿ÏÀüÈ÷ ÀÛµ¿À» ¸ØÃß¾ú½À´Ï´Ù. °áÇÔÀ» °íÃÄ ÁÖ´Â °ÍÀº ÀüÀûÀ¸·Î ȸ»çÀÇ Ã¥ÀÓÀ̹ǷÎ, ¼ö¸®ÀÇ ³ëµ¿·Â ºÎºÐ¿¡ ´ëÇؼµµ ±× ºñ¿ëÀ» ¿ì¸®¿¡°Ô ÁöºÒÇÏ°Ô ÇÏÁö ¸¶½Ã±â¸¦ ¹Ù¶ø´Ï´Ù.
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